We are so confident that you as client will be given the
following two guarantees on the:
New SCALEMASTER 2 Water Descaler/Softener(s).

12 month no-quibble money back guarantee.

If you are not delighted with the results of the new SCALEMASTER 2 Water Descaler/Softener for removal and prevention of lime scale after 12 months from purchasing, you may return your unit for a full rebate.

5 Year replacement guarantee

The second guarantee is that if during the first 5 years of installation any part of the unit should fail we will replace the entire unit free of charge.

General

CE Approval: - The new SCALEMASTER 2 Water Descaler/Softener has also gained approval to industrial specification, which is a higher standard than required for the domestic market. This ensures the new SCALEMASTER 2 Water Descaler/Softener has met all the European safety standards. It will not interfere, or impede in any way the normal operation of any other electrical device, and is not susceptible to any external emissions.

We are a company dedicated to caring for our customers and you can be assured our primary objective is to ensure that you will be totally satisfied with our products and service. These guarantees are in addition to, and do not affect any statutory or other rights of consumer purchase

Terms and Conditions Cancellations Policy

You can cancel an order and return any goods that may already have been dispatched up to 14 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights.

Returns Policy

We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 14 days in the original packaging and in an unused condition for a full refund less of any postage costs.

Its important for you to keep your receipt as proof of purchase.

These units are built to last for 20/25 years.